l We understand your business and your environment
Since 2003, KMA has been building custom SharePoint solutions so we know what it takes to ensure a healthy SharePoint environment. In many cases we have previously worked together, so you have the added benefit of KMA knowing your SharePoint environment and business needs.
l Dedicated point of contact & a well-defined escalation path
Rely on a dedicated person for your day-to-day management and ongoing reporting of potential issues.
l Diverse pool of resources available to you as your SharePoint needs change
Your SharePoint Managed Service contact is backed by a full team of SharePoint professionals, so we can provide the necessary resources as your SharePoint needs change.
l Transparency in what we are doing to ensure confidence in your investment
We provide monthly reports and performance analysis so you continually understand what you're paying for.
l Reduced cost of ownership and predictable monthly costs
Get the day-to-day SharePoint support without having to take on the full-time costs of hiring a full-time SharePoint administrator.
SharePoint Managed Services will assist you with day-to-day administration and management of your SharePoint environment. Areas we support include:
- Troubleshooting & Issue Resolution
- Enhancements/Patches/Updates
- Site Administration & Operations
- Performance Analysis & Reporting
- User Management
Managed Services Levels:
